CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is looking to hire a Lead Business Process Analyst to join our growing Enterprise IT team.

About the role:

This role is responsible for analyzing and documenting business processes and workflows, identifying areas for improvement, and proposing and implementing solutions to optimize business operations. The role requires a deep understanding of the business, critical thinking, and the ability to work collaboratively with stakeholders across the organization.

As a Lead Business Process Analyst, you will:

* Analyzing and documenting business processes and workflows: Business Process Analysts are responsible for analyzing and documenting current business processes and workflows to identify areas for improvement.

• Documenting, analyzing, and assessing current business processes and underlying systems and applications.
• Leveraging workflow software to develop process models and identifying optimization opportunities in existing business processes.
• Lead facilitation and mapping discussions for enterprise-wide projects to deliver BPMN artifacts
• Engage in work efforts with minimal direction and oversight to accomplish deliverables within the timeframe needed
• Capture time to complete process/workflow steps to determine potential savings

*Report and present the findings, results, and recommendations in a professional format(s) to leadership and other stakeholders

* Identifying areas for process improvement and recommending solutions: Business Process Analysts must be able to identify inefficiencies and bottlenecks in current processes and recommend solutions to improve them.

• Requires a deep understanding of the business and the ability to think critically and creatively
• Ability to assess the unique requirements of CLA and make valid recommendations for the improvement of processes across service lines and sub-service lines
• Possess business acumen and capability to analyze data

* Developing and implementing process improvement initiatives: Business Process Analysts are responsible for developing and implementing process improvement initiatives to optimize business processes and workflows.

• This requires strong project management skills and the ability to work collaboratively with stakeholders across the organization
• They must assist the executive team to make appropriate decisions to ensure alignment with CLA's key objectives and goals
• Facilitate conversations, interviews, and/or workshops across key business stakeholders to capture current and future processes using BPMN
• Possess excellent communication and interpersonal skills
• Possess ability to write business reports
• Communicate documented processes in a way that is engaging and understood by a varied target audience
• Act as an intermediary between management teams, IT professionals, and executive decision-makers, and interface with business and technical leaders throughout all levels of the organization

What you will need:

• At least 5 years of experience in business process analysis and improvement
• Demonstrated knowledge of business process modeling techniques and tools
• Ability to develop and maintain process documentation
• Knowledge of BPMN guidelines for creating effective and efficient BPMN diagrams
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor's Degree or experience acceptable in lieu of bachelor's degree.

Technical Competencies:

• Proficient in modeling/mapping as-is and to-be business processes.
• Proficiency with Agile / Lean methodologies, BPMN, MS Visio, MS Office, MS Teams, Azure DevOps and process mapping applications such as Cawemo, Camunda 7 Web Modeler, Camunda 8 Web Modeler
• Experience with data analysis and reporting

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

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Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.